As the shape of global business continues to shift, companies big and small are determining how to incorporate new technologies. But while growth and operational decentralization have obvious benefits for long-term goals, they also present a new series of ground-level issues that can no longer be solved by local teams.
Enter Managed Services.
Developed to be scalable as a small business grows into a large, mobile one, this type of service combines the latest network technology with network monitoring, allowing a hands-off approach to managing networks and software. Agents can troubleshoot and fix most issues that occur from a remote location, further ensuring consistent access and functionality throughout the entire communications experience.
There are many reasons why managed services are making waves in all industries, but here are six that will blow your mind:
1. Quick recovery: With complex processes available to managed services providers, businesses can track and respond almost immediately to any events that may occur across their communications platforms. Gone are the days of scrambling from one problem to the next in an effort to simply keep projects and operations on track. With managed services, quick efficient fixes help businesses focus on growth.
2. Before It Even Happens: Thanks to helpful remote tracking, complex remote service systems can predict where problems may arise, preventing them before they even happen. Businesses can operate with confidence knowing that issues can get tackled before they even occur, thus lowering the risks involved in important projects and operations.
3. Proper Planning: By further monitoring the ways in which a client utilizes their network systems, managed services providers can alleviate redundant operations, free-up file space, and further streamline formal processes. This allows clients to accurately predict their future performance needs and make informed decisions regarding infrastructure and database.
4. Built-in HUD: Through client portals created by managed services providers, clients can access network and performance data in real time and respond immediately. Service tickets can be logged and saved, and critical processes are monitored constantly by management. These client dashboards can even be customized specifically to a business’ needs. Whether a client wants to view real-time operational data at a high level, or an ultra-specific one, a managed services dashboard allows business owners to keep an eye on the prize from the helm of the ship.
5. Lightning Fast Updates: Managed services allow IT staff and developers to step back from the seemingly endless troubleshooting and problem solving of old systems and focus on future development and patching. Managed services providers can manage patches continuously; with this in place, downtime becomes few and far between
6. Big Picture Infrastructure: The in-depth, real-time monitoring provided by managed services gives companies a full understanding of the ins-and-outs of their infrastructure. Timely reviews prior to large projects, updates, and rollouts give business owners a full understanding of the ramifications of each decision they make, so that they can remain informed as they make crucial changes to the way they do business. Managed services highlight the weak points and problem areas so that companies can prioritize resources.
With all of these benefits in mind, it’s easy to see…Managed Services is the next step in technological business development, and a crucial linchpin in the scaling of a rising company.